Frequently Asked Questions
Quick answers about booking, payment and staying with us.
Where is the hostel?
The hostel is in the centre of Riga, Latvia. We send you the exact address after you book.
Do I have to pay when I book?
No. Nothing is charged when you send your booking. Your beds are held straight away and, once we confirm, usually within 24 hours, we send you a secure payment link for the method you chose.
Can I cancel my booking?
Yes. Cancellation is free before we confirm your booking. If your booking is already confirmed, please contact us and we will help.
What payment methods can I use?
You can choose credit or debit card, PayPal, bank transfer or another option when you book.
What is included in the price?
Fresh linen and Wi-Fi are included, and you can use the shared kitchen. A cleaning fee and VAT are added once per booking, and you see the full total before you confirm.
What time can I check in?
Check-in is available 24/7 by arrangement. Tell us your estimated arrival time when you book so we can plan for it.
Is the hostel safe?
Yes, guests have lockers for their belongings and the hostel has secure keycard entry.
Do you have monthly rates or long-stay prices?
Yes. We offer monthly and corporate rates for long stays. Contact us with your dates and we will send you a price.
Can you take groups?
Yes. If you are travelling as a group, contact us for group rates.
How do I get from the airport or railway station to the hostel?
Open our Distance Finder to see the distance, travel time and route from the airport, the railway station, the bus station or any address. It also links to public transport options.
Still have a question? Send us a message and we’ll be happy to help.
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